State Farm® Insurance Agent Christine Bailey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Betty Stanley
December 17, 2025
"AWESOME STAFF... BEAUTIFUL DECOR IN THE OFFICE.. I HIGHLY RECOMMEND DOING BUSINESS WITH CHRISTINE BAILEY... AND HER AMAZING STAFF..."
"Betty, I love that you came into our Lake Charles office to visit. We enjoyed having you and are always here to help with anything you need. Merry Christmas. "
Vivian Johnson
December 16, 2025
"This was the greatest decision I ever made, I was paying a house note before now switching to State Farm Christine Bailey I can save and travel more. Thanks for it all.."
"Thank you, Vivian for your enthusiastic review. We are so glad you are part of our Christine Bailey State Farm family and cannot wait to hear stories of your travels. "
Patricia Barrow
December 11, 2025
"Mrs. Duhon was very friendly and timely!"
"Thank you, Patricia for your kind words. Your time matters to us and we always want to help you get the right coverage quickly. Merry Christmas. "
zachary zaunbrecher
December 11, 2025
"Made this whole insurance process extremely smooth!!"
"Thank you, Zachary. We are so glad to have you as part of our Christine Bailey State Farm family. "
De Ann Derbonne
December 9, 2025
"VERY PROFESSIONAL AND PROMPT AT THEIR WORK."
"De Ann, thank you so much for the excellent review! We are so glad to hear how excited you are about working with us!"
Shonna LeDoux
December 5, 2025
"I recently needed to add a car to our policy and Jana was very helpful and informative. She made it an easy process."
"Thank you for the great review! Jana works so hard for you and it makes her smile when she makes someone happy. Have a great day. "
Amanda Pastran
November 21, 2025
"Jana is such a rockstar! I appreciate her for going above and beyond to help me make a deadline!"
"Thank you, Amanda for your review. Jana always goes above and beyond to make sure our customers are taken care of. We appreciate you and glad you are part of the Christine Bailey State Farm family. "
Candace Breaux
November 21, 2025
"We first talked to Kendra Thursday. She was very prompt and easy to work with. Very polite and descriptive. All and all a good experience definitely recommend."
"Thank you, Candace. Kendra works very hard to make sure all of her customers have the right coverage for their needs. We appreciate you. "
Nolia Doucet
November 14, 2025
"Janna at State Farm is always friendly and very helpful! I truly appreciate all the personal service she provides! We have been with State Farm for over 40 years and have no plans to go anywhere else!"
"Nolia, we are truly grateful for you and your business. Thank you for your review!"
Brad Casiday
November 5, 2025
"They always provide great service."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jeanne Ortego
October 23, 2025
"Fast, friendly, extremely competent!"
"Thank you, Jeanne for your review. We appreciate your support and your trust in us. "
Tatyana Jason
October 22, 2025
"Great rates and wonderful customer service from Kendra Duhon. She’s amazing."
"Thank you, Tatyana for your kind words. Kendra is amazing and always works so hard for her customers. We appreciate you very much. Christine. "
Christine Lennox
October 21, 2025
"Kendra and team are awesome! Always so helpful, patient and easy to work with."
"Thank you, Christine for your kind words. We appreciate you and are glad to have you as part of our Christine Bailey State Farm family. "
C B
October 21, 2025
"I love this office. They are all amazing. My favorite person is Jana. I've known her personally for very long time. She is awesome. If you are looking for insurance go see Jana and the team here."
"Thank you so much for taking the time to leave us this great review! Jana is a great asset to our team!"
Alexis Eldridge
October 17, 2025
"I can’t thank Kendra enough for being there for me this past weekend after my car accident. She answered right away and helped me start the claims process with ease. It made a stressful situation so much smoother — truly great service and care. It’s makes such a difference to have a local agent who truly cares!"
"Thank you Alexis for your kind words. When we make a promise, we back it up when you have a claim. We are glad we could help you navigate a difficult time. Call us anytime. "
Savannah White
October 15, 2025
"We’ve been State Farm customers for YEARS & have nothing but good things to say about it. My policies are always really easy to access, discounts are great, and if you have to file a claim the app makes it really easy. We’ve been a customer for so long, I remember going as a kid with my dad to talk with Ms. Jana. She’s been there when I was a new driver & now as an adult with my own policy! She’s like family at this point!! She’s always so helpful with whatever is it we need & responds so quickly💞 She is truly what keeps us from going anywhere else:) thank you Ms Jana!"
"Thank you Savanah for your kind words. Jana treats everyone like family and truly cares about you. Thank you for being part of our Christine Bailey State Far family. "
Yolanda Metoyer
October 10, 2025
"Kendra made switching to State Farm easy and saved us over $2,000 a month. Thank you Kendra 😀"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brittanie Hughes
October 10, 2025
"Jana is always so helpful and answers any questions I have! Amazing service and shes always happy to help! :)"
"Thank you, Brittanie for sharing your experience with our office. We are grateful for you. Call us anytime you need help. "
Beth Granger
October 3, 2025
"We have been working with DeAnne for a long time and have always received the best help."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Mark Kraus
October 2, 2025
"I've been with State Farm Insurance since I was 18 years old, nearly 40 years ago. I have ALL of my insurance, vehicle, cars, life, EVERYTHING with State Farm. The number one reason I'm with State Farm is because DeAnn Derboone-Pachecco. If Deann moved to the now defunked citizens insurance of Louisiana I'd flow her. Thats how good she is! Thank you DeAnn for answering my calls durning hours, after hours, on vacation, on anniversary dinners, and looking out for State Farm and the Kraus family! Mark Kraus"
"Mark. You have made our week. Thank you so much for your generous review. DeAnn works so hard to provide excellent service and we are proud to honor her. We are happy to have you as part of our Christine Bailey State Farm family. "
Bobby Chapman
October 2, 2025
"Best insurance advice I have ever received on my auto as well as my homeowners."
"Thank you, Bobby!"
Nathan's Gear, LLC
September 30, 2025
"I recently switched my auto insurance to State Farm with Kendra Duhon, and the experience has been excellent from start to finish. Kendra is professional, responsive, and very knowledgeable. She took the time to clearly explain my coverage options, helped me compare plans, and made sure I got the right balance of protection and cost. Her team made the entire process smooth and stress-free, and I really appreciate the personal attention she gave me. If you’re looking for someone who truly cares about her clients and makes insurance easy to understand, I highly recommend Kendra Duhon at State Farm."
"Thank you so much for your review. We appreciate your business and your kind words. Kendra works so hard to make sure everyone is taken care of. "
Victoria Frederick
September 25, 2025
"Kendra is absolutely amazing! She is very knowledgeable about all aspects of the job and explains in detail if you don't understand something. She has gone above and beyond to help my fiancé and I get the best that we can at State Farm. Truly an exceptional employee and person!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Lindsey Clement
September 17, 2025
"I was insured by Allstate but after Kendra reached out to me and told me to let her quote me, she made my rates lower with more combined. She insured me with life insurance for me and my son and auto insurance. She's very quick to answer any questions, explains things in great detail and is sure nothing gets left out! She definitely makes me feel more than just a paying customer, more like family. Highly recommend Kendra!"
"Thank you for reviewing Kendra and our Christine Bailey State Farm office. We’re thrilled to know you had a positive experience with us. Your satisfaction is our top priority! We look forward to continuing to support all of your insurance needs."
Brandon Chenier
September 16, 2025
"Always helps us with no problems. When we speak, feels like family and not someone just trying to do a job. Thank you for everything!!!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Christine Bailey State Farm. If you ever have any questions or need help, we are here for YOU!"