State Farm® Insurance Agent Christine Bailey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pansy Gabbard
September 25, 2026
"Awesome group of people to work with!"
"Thank you so much for the 5-star rating, Pansy! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Christine Bailey "
Sandra Smith
September 23, 2026
"I recently was searching for a new carrier for my home and auto insurance due to financial reasons. I called the Christine Bailey firm for information and was treated very well. The agent Kendra was very knowledgeable and accommodating. She gave me all the information I needed and answered all of my questions. She was very personable and made me feel right at home. I got premium rates that were great and I highly recommend them to anyone who is a first time buyer or is thinking of making a change in carriers. You won’t be disappointed."
"Sandra, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Benjamin Azevedo
September 22, 2026
"Kendra was extremely helpful, efficient, and communicated very well, walking me through all the complicated insurance questions I had and I ended up with the coverage I needed at a very good price. Highly recommended (8/10/2023). Nothing has changed in the past 3 years, I still highly recommend working with Kendra. She is very responsive (9/22/2026)."
"Thank you Dr Ben for your review. We are so glad to have you as part of the Christine Bailey State Farm family. "
Scottie Schiro
September 15, 2026
"Kendra is the best! Great service."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
joan fontenot
September 11, 2026
"De Ann and Kendra are always on top of their game.
Never too busy to help me , and treat me with respect."
"Thank you so much for your kind review, joan! If you need insurance assistance, we are just an email or call away! - Christine Bailey, your State Farm Agent "
James Barrett
September 2, 2026
"Great assistance and clarifications highly recommend"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
paul victorian
August 31, 2026
"We would like to thank Kendra for helping us with our homeowners insurance policy. She was awesome and saved us a bunch of money!"
"Wow, thank you for the 5-star review, paul! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
Kristin Arceneaux
August 24, 2026
"My family has been with Jana for 3 generations and I couldn’t have asked for a better person helping us with all of our insurance needs."
"Kristin, thank you for the excellent review and for being a loyal customer of our agency! We really look forward to continuing doing business with you and your family!"
Jessie Waller
August 10, 2026
"Great service! Appreciate De Ann! All the staff is very professional!"
Donald Puckett
August 7, 2026
"I am extremely grateful to have an agent like Jana who takes care of her customers like family. Although State Farm went up on my bundled insurance which I have been a faithful customer for over 26 years, I don’t want to leave my agent because of first class treatment!"
"Hi Donald, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Christine Bailey’s team. Please reach out to us if any questions come up! - Christine Bailey’s Insurance Team "
K Vic
July 28, 2026
"I’d definitely recommend Christine Bailey and her team at State Farm. Everyone is always so kind, welcoming, and easy to talk to. They take the time to answer my questions, explain everything clearly, and make sure any issues are taken care of quickly. It’s nice knowing I can count on them whenever I need help. Great customer service like this is hard to find, and I truly appreciate everything they do!"
"K, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Lake Charles. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Christine Bailey and Team "
Cammie Goodeaux
July 24, 2026
"Kendra was very attentive and incredibly efficient in providing me with quotes. She responded to texts, emails, and phone calls almost immediately. Kendra was very easy to communicate with, which made the whole process of switching insurance companies much less stressful and difficult."
"Cammie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Lake Charles insurance team is always here and happy to help. "
Ann Holloway
July 23, 2026
"Kendra has provided outstanding service for me. She is very professional, courteous and knowledgeable. She was patient as I asked lots of questions. She made the process very easy and enjoyable. Highly recommend."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Phyllis Ashworth
July 23, 2026
"I called to discuss a late fee that was charged to one of the policies. The representative kindly removed the fee."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Abel Gonzalez
July 22, 2026
"When I first started with State Farm, things were not going as I wanted them to, but then I switched agents to Christine Bailey. I can’t tell you how easy it has been!!!! From the big things to the little things, Jana Gallier has been the absolute best. When my wife’s car was flooded and totaled she was there and has been able to answer every question I’ve had and helped me in every step. From removing the vehicle from my policy to adding the new one for my wife. I just want to give Jana a huge shout out of appreciation. Thanks for everything, I sincerely appreciate you!!! If you are in the market for new insurance weather it be for a motorcycle, car, truck, or even life and home insurance. Jana Gallier from Christine Bailey State Farm insurance can get you on the right track with exactly what you need. No extra stuff no nonsense. Go see Jana and she’ll definitely get you setup. Thanks again Jana for everything you do."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Lake Charles to know you had such a great experience with us. "
rick jermain2
July 21, 2026
"Hands down best insurance agents I've had. Made getting coverage for offroad vehicle easy. Definitely recommend!!!"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Lake Charles insurance team. "
Karen Burns
July 17, 2026
"Very friendly and very helpful... Definitely recommend"
"Thanks so much for the amazing review, Karen! We really appreciate your support here in Lake Charles. Just reach out anytime if you need us - we’re here for you. "
Doc Stewart
July 17, 2026
"I've been dealing with Christine Bailey and her office staff for over 4 years. They have always been very knowledgeable and informative of their products. I can always count on a friendly and prompt response every time I call. On those rare occasions that I have to leave a message, I always get a prompt return call. Service like this has become rare across the marketplace."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Kris Savoie
July 16, 2026
"Kendra Duhon always takes care of my needs in a timely manner. Couldn't ask for better service!"
"Thank you so much for the 5 stars, Kris! We truly appreciate your feedback and are always happy to help whenever you need us. "
ANDRE KOLB
June 30, 2026
"I switched to this office when my previous agent retired because Jana G. moved here. So far my experience is great and as always Jana is amazing and always helpful as well as anyone I have spoken to in the office!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
AAA HUSTLE HAULERS
June 25, 2026
"Kendra Duhon is absolutely outstanding! She has always treated my mother with kindness, professionalism, and genuine care. Any time we have questions or need assistance, Kendra is quick to respond and goes above and beyond to make sure everything is handled properly.
What sets her apart is that she truly cares about her clients and takes the time to explain things clearly, making the insurance process easy to understand. It’s rare to find someone who combines expertise with such a personal touch.
If you’re looking for an insurance agent who is trustworthy, knowledgeable, and dedicated to her customers, I highly recommend Kendra Duhon and her State Farm team. Five stars all the way!"
"Thank you so much for the 5-star review of State Farm Agent Christine Bailey’s Team! We deeply appreciate your kind words here in Lake Charles . "
Alex Willis
June 25, 2026
"Service was excellent; Christine & her staff was able to help me get the best price on my insurance! Thank you for helping!"
"Alex, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Christine Bailey’s Team here in our Lake Charles office. "
Sam Powell
June 15, 2026
"Deann is wonderful and always very helpful
I would highly recommend."
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Christine Bailey’s Team. "
Anthony Mallett
June 8, 2026
"It was amazing. Best service I ever had."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Andie Dyer
June 8, 2026
"Loved working with Christine! As a young, first time vehicle owner, she walked me through every step and provided many options for me to save on a monthly note, rather than taking advantage of me and quoting me an obnoxious amount like many other companies did. Very generous and knowledgeable! 100% recommended 😊"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "